Knowledgebase

If you're getting this error when sending out email, please double check your email settings by...

We have found this error sometimes occurs when you are using SSL.  You will need to go to your...

With one of the latest iOS updates, the password was removed from the box under outgoing mail...

You can't get rid of spam entirely, unfortunately.  But there are a few things you can do to...

If you have hosting services with Scarlet's Web, you already have email service.  Just log into...

Basic Configurations for All Clients All email clients will need the same basic sets of...

You may add/modify/delete email addresses from your account through your cpanel.  Once logged in,...

1. From posts to UseNet with your email address. Spammers regularily scan UseNet for email...

The Mail app included with Windows 8 only supports IMAP, Exchange, Hotmail/Outlook.com, and Gmail...

Comcast, as well as many other ISPs have started to block Port 25 to send email.  They block...

Our servers require authentication.  When setting up your mail client, you have an option to...

We can not retrieve email passwords for you, but you can change them without knowing the current...

Be sure to take advantage of the spam tools in your control panel, specifically...

There are pros and cons to both methods, but with some careful consideration of what is most...

First, check to see if your disk space is full.  You can see this from your control...

Desktop email clients, like Mail on OSX and Outlook, retrieve your email from your server so you...

We recommend that you create a Sender Policy Framework (SPF) record for your domain. An...

Here are step by step instructions to set up your iPhone/MacMail to send/receive your mail hosted...

When you create a new mailbox, you are given the option to automatically configure your mail...

More likely, someone is simply "spoofing" your email address.  It's simple to make...

SpamAssassin is an email utility that attempts to filter spam by examining incoming email and...

If your mailbox is full, or you are using a lot of disk space for it, it's possible your mail...