Articles

 550 Access denied Invalid HELO name

If you're getting this error when sending out email, please double check your email settings by...

 Can't send mail on my MAC/iPhone/iPad

With one of the latest iOS updates, the password was removed from the box under outgoing mail...

 Combatting Spam and Email Spoofing

You can't get rid of spam entirely, unfortunately.  But there are a few things you can do to...

 Email Service

If you have hosting services with Scarlet's Web, you already have email service.  Just log into...

 How do I create a new email address for my domain?

You may add/modify/delete email addresses from your account through your cpanel.  Once logged in,...

 How do spammers find me?

1. From posts to UseNet with your email address. Spammers regularily scan UseNet for email...

 How to Access POP3 Email Accounts in Windows 8

The Mail app included with Windows 8 only supports IMAP, Exchange, Hotmail/Outlook.com, and Gmail...

 I can receive but I can't send email

Our servers require authentication.  When setting up your mail client, you have an option to...

 I Can Receive Email, but I Can't SEND Email

Comcast, as well as many other ISPs have started to block Port 25 to send email.  They block...

 I forgot my email password

We can not retrieve email passwords for you, but you can change them without knowing the current...

 I'm getting so much SPAM!

Be sure to take advantage of the spam tools in your control panel, specifically...

 IMAP vs. POP3

There are pros and cons to both methods, but with some careful consideration of what is most...

 My email stopped working

First, check to see if your disk space is full.  You can see this from your control...

 Setting Up an SPF Record

We recommend that you create a Sender Policy Framework (SPF) record for your domain. An...

 Setting up mail on your iPhone/MacMail

Here are step by step instructions to set up your iPhone/MacMail to send/receive your mail hosted...

 Setting up your email to work with your mail client

When you create a new mailbox, you are given the option to automatically configure your mail...

 Someone is using my email address to send spam!

More likely, someone is simply "spoofing" your email address.  It's simple to make...

 Using SpamAssassin

SpamAssassin is an email utility that attempts to filter spam by examining incoming email and...

 Why is my mailbox full? I get my email regularly.

If your mailbox is full, or you are using a lot of disk space for it, it's possible your mail...

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