Articles

 Adding/Updating Credit Card for Automatic Billing

You can add/change contact and billing information in your account by logging in at...

 Bandwidth Allotment and Overages

Each hosting plan is allocated a specific amount of bandwidth that it can use per month,...

 Cancel an account

You may cancel your account by loggin into the client area.  Click on "My hosting...

 Changing your contact and/or billing information

You may log into the client area at www.scarletsweb.com/manage/ at any time to change your...

 Disk Space Allotment and Overages

Each hosting plan is allocated a specific amount of disk space that it can use, depending on the...

 How do I change my control panel password?

To change your control panel password, please log in to your client area at...

 How Does the Affiliate Program Work?

You earn 10% of the sales referred to Scarlet's Web over the life of the referred client's...

 How much do I owe?

You can view your invoices and payment history in the client area at any time. ...

 I sent you changed contact information, why isn't my domain registration updated?

When you send us contact information changes, we update your HOSTING account. We have no...

 My site has been suspended.

Accounts are invoices 3-4 weeks in advance via email.  Reminder notices are sent out at 3 days...

 Purchasing a Dedicated IP

To purchase a Dedicated IP, simply login to your client area and place a new order for a...

 SSL Certificate Renewals

SSL Certificates can not be processed as a renewal thorugh this system. You must place an order...

 Upgrading or Downgrading your package.

You may upgrade or downgrade your hosting package by logging into your client area, click on "my...