First, we are provisioning a new server to replace machine rona. As technology evolves, the need for memory, space, and software upgrades reaches a point where it's best to start out with new, top of the line, and that's what we're doing. We are doubling memory, space, and speed, as well as adding off-site ongoing backups. That means that if there is a catostrophic event (either due to our hardware, or due to yours), we'll have a full, recent backup of your site that can be restored.
The better machine also means that we will be revamping our packages to offer more space and bandwidth, as well as some other new features. These changes will be detailed at a later date.
We have also been working on a redesign of scarletsweb.com to make managing your account, getting help, and paying your bills easier. Look for that to launch in the coming weeks.
So, as we grow and evolve to make your hosting experience better, please pardon any dust you might see. There should not be any downtime associated with the new server, and the current IP addresses will be ported, so no DNS changes should be required. But if you do see something that isn't right, please let us know so we can take care of it by opening a ticket at our help desk.
As always, we love having you as part of our hosted family! Thank you for your business!
Tuesday, August 19, 2014