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Contact Us

Our normal hours of operation are Monday through Friday from 9:00am until 4:30pm Eastern Standard Time, however, our voice mail answers 24 hours a day, and we monitor and respond to email and the help desk 24/7. After hours, emergencies will be handled right away, all other requests will be handled on the next business day. Please choose the link below that best matches the nature of your request:

Support Department

For support, log into your client area and open a ticket at our help desk. Need a quote?

Billing Department

You can pay hosting bills from our client area. Design invoices can be paid here.

Abuse Department

Please use the short form below to report any violations of our Acceptable Use Policy (AUP) User Agreement.


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General Contact: Fill out the short form below for everything else. Fields maked with * are required.

Thank you for contacting us. We will get back to you as soon as we can to answer your questions and comments.
  • Contact Information

    • Office Hours
      Monday - Friday
      9AM - 4:30PM
      After Hours Support Desk
    • Mailing Address
      3330 Saxonburg Blvd.
      Pittsburgh, PA 15116
    • Phone and Fax
      412-406-8310 (phone)
      888-736-0616 (fax)

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